- NSW
- NT
- QLD
- SA
- TAS
Streamlining NDIS plan management with fast, responsive services and innovative tools.
HiCom Care is an Australia-wide NDIS Plan Manager offering fast and responsive plan management services.
With our innovative mobile app, participants can easily track invoices, view spending reports, and manage their budgets anytime, anywhere. We process invoices within just three business days and provide same-day support responses—taking the stress out of NDIS plan management.
But it’s not just participants who benefit. Service providers love working with HiCom Care too.
We pay invoices quickly, communicate clearly, and never leave you waiting on hold for hours. This means less admin, less chasing, and more time to focus on what matters most—your clients and your business. Leave the invoices to us.
Support Coordinators also enjoy a powerful suite of tools designed just for them.
Our in-house Support Coordinator Portal allows you to:
- Easily calculate budgets and monitor remaining funds in real time
- Access funding information across multiple clients from a single login
- Produce professional activity statements
- Plan and schedule appropriate supports more effectively
It’s all about making your job smoother—so you can focus on supporting your participants, not chasing paperwork.
"We've dealt with many plan managers, and have found HiComCare to be outstanding and by far the best. They're responsive, process payments on time, and let us know of issues quickly. They are always reliable, professional and clear in communications, and such a pleasure to deal with. Thank you so much to the HiComCare team, especially Ky, for all your hard work, going above and beyond and making things run so smoothly. You make our work lives easier and are very much appreciated :-)"
HomeCaring and HiCom Care - Fast & Responsive Plan Manager
HiCom Care has actively supported the community by providing accessible, responsive NDIS plan management—especially for culturally and linguistically diverse (CALD) communities like the Vietnamese community. We focus not just on processing invoices, but on empowering participants and their families with financial literacy, budgeting knowledge, and easy-to-use tools in both English and Vietnamese.
Beyond participants, HiCom Care also collaborates closely with community-based businesses—such as local support coordinators, allied health providers, and disability service organisations including HomeCaring. By partnering with these providers, we ensure our clients receive timely services, accurate budgeting advice, and culturally appropriate support.
Our in-house platforms help both participants and providers manage plans efficiently. Support coordinators can monitor budgets, generate reports, and plan care schedules—all from one centralised system.
Through regular workshops, multilingual events, and joint outreach with community leaders, HiCom Care continues to bridge the gap between formal NDIS processes and real-life support. Our goal is to make the NDIS easier to access, understand, and benefit from—especially for those with language barriers or limited system knowledge.